Privacy Policy

Privacy Policy

Effective and Last Updated: May 2026

This website is owned and operated by Renaissance Development LLC (“Company,” “we,” “our,” or “us”). We are committed to protecting the privacy of our visitors while they interact with the content, products, and services on this website (the “Site”). This Privacy Policy applies only to this Site and does not apply to websites or services linked to from this Site.

By using this Site, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this Site.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as information automatically collected through your use of the Site.

Information You Voluntarily Provide

We may collect personal information when you:

  • Submit a contact form
  • Request an estimate or consultation
  • Subscribe to email or SMS communications
  • Communicate with us by phone, email, or text message
  • Request information about our services

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project information
  • Billing information, if applicable

SMS Communications & Mobile Information

If you provide your mobile phone number and consent to receive text messages from Renaissance Development LLC, you may receive SMS communications related to:

  • Project updates
  • Appointment scheduling and reminders
  • Customer support communications
  • Service notifications
  • Billing or account-related notifications
  • Marketing and promotional communications, if separately opted into

Message frequency may vary depending on your interactions with us. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our website.

Renaissance Development LLC does not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent records are used solely for delivering the requested communications.

We maintain records of SMS consent submissions, including date, time, IP address, and form source where consent was provided.

Automatically Collected Information

We may automatically collect certain technical information when you visit the Site, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of visits
  • Usage and interaction data

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve user experience, analyze traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings; however, doing so may affect certain features or functionality of the Site.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests
  • Provide estimates and project communications
  • Deliver requested products or services
  • Send email or SMS communications you opted into
  • Improve website functionality and user experience
  • Analyze website usage and performance
  • Comply with legal obligations

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, such as website hosting providers, CRM systems, payment processors, communication platforms, and analytics providers. These providers are only permitted to use information as necessary to perform services on our behalf.

3. Sharing of Information

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent fraud or security issues
  • Protect the safety of users or the public

In the event of a business transfer, merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Accessing and Updating Your Information

You may request access to, correction of, or deletion of your personal information by contacting us using the contact information provided below.

6. Email and SMS Opt-Out

You may opt out of receiving marketing emails or SMS communications at any time.

For email communications, use the unsubscribe link included in the email or contact us directly.

For SMS communications, reply STOP to any message. Reply HELP for assistance.

Please allow up to ten business days for email opt-out requests to be processed. SMS opt-out requests are generally processed immediately.

7. Children’s Privacy

This Site is not directed toward children under the age of 18, and we do not knowingly collect personal information from children.

8. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting to this page. Your continued use of the Site constitutes acceptance of those changes.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

Renaissance Development LLC
1223 Pennsylvania Ave SE
Washington, DC 20003